Dear PolicyHolder,
We have enabled Online Submission facility for you to submit your claims. The document in .pdf format can be submitted on the email id based on the Location mentioned in the table. Select the email id’s nearest to your location (for eg. Policy Holder from Pune can send on email id mapped to Location Pune).
**Maximum file size to be uploaded 15Mb and file format .pdf
| Branch | E-mail Address | Name of Responsible Person |
|---|
| Vadodara | scan.vadodara@healthindiatpa.com | Irfan Vora |
| Surat | scan.surat@healthindiatpa.com | Minesh Mistry |
| Mumbai | Onlinecorporate.mumbai@healthindiatpa.com ( For Corporate Policy) | |
| Mumbai | Onlineretail.mumbai@healthindiatpa.com ( For Retail Policy) | |
| Delhi | scan.delhi@healthindiatpa.com | Ninja Jain |
| Cochin | hicorporatescoc@healthindiatpa.com ; shikander@healthindiatpa.com | Sikander |
| Solapur | tpasolapur@healthindiatpa.com | Prasad Tekale |
| Satara | tpasatara@healthindiatpa.com | Dr Supriya Palekar |
| Aurangabad | tpaaurangabad@healthindiatpa.com | Manoj Salve |
| Jalgaon | tpajalgaon@healthindiatpa.com | Ajay Tayade |
| Nagpur | tpanagpur@healthindiatpa.com | Sandip Nimje |
| Kolhapur | drswaroop.v@healthindiatpa.com | Dr Swaroop Vaze |
| Nashik | tpanashik@healthindiatpa.com | Rajesh |
| Raipur | tparaipur@healthindiatpa.com | Dinesh Kumar |
| Chennai | scan.chennai@healthindiatpa.com | Karthik |
| Lucknow | Sudipta@healthindiatpa.com | Sudipta |
| SKDRP | scan.skdrp@healthindiatpa.com | Pramod Kaushik |
| Bangalore | scan.bangalore@healthindiatpa.com | Pramod G. and Praveen H. |
| Hyderabad | scan.hyderabad@healthindiatpa.com | M. Vijay Kumar |
| Jaipur | onlinescan.jaipur@healthindiatpa.com | Ravi Bhardwarj |
| Ahmedabad | scan.ahmedabad@healthindiatpa.com | Dishang / Dr. Mukti |
| Pune | onlinescan.pune@healthindiatpa.com | Sagar Suryavanshi |
| Madurai | badri@healthindiatpa.com | Badri Narayanan |
| Coimbatore | badri@healthindiatpa.com | Badri Narayanan |
Submitting Claim Documents
• Select Email Id mapped to HealthIndia location / nearest HealthIndia location from the Information sheet.
• Kindly mention the following information in the subject line
| Claim Type | Subject Line Format | Example |
|---|
| For New / Fresh claim submission | Online Submission | <mention your Tpa Member Id> | <Date of Admission> | FRESH | Online Submission | 123456EM | 07/04/2020 | FRESH |
| For Deficient / Query document claim submission | Online Submission | <mention your Tpa Member Id> | <Date of Admission> | DEFICIENT | Online Submission | 123456EM | 07/04/2020 | DEFICIENT |
• Please scan your documents in below sequence:
Claim Form | Discharge Summary | Final Bill | Investigation Reports | Doctor Consultation Papers | Sticker/Invoice- For Implant | Others
How to create .pdf file
• If you have accessibility to scanner, scan your document as single pdf file (for document clarity scan the document at 200 dpi)
• Scanning can be done using your mobile phone. Download Cam Scanner from play store or apple store on your mobile. For merging / creating multiple page single pdf file, you need to use the feature collage which can be brought at a small price for a period of 7 day trial.
• Cam Scanner -
- 1. Set the Docs scan feature
- 2. Focus on the document, click and Save
- 3. Select Continue and complete
- 4. Select collage and click on the scan pages to create a single pdf document