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Online Claim Submission

Indian Government brings COVID-19 tracker app Aarogya Setu. Click on : Download Info. Click on : Office Memorandum for Compliance


Dear PolicyHolder,

We have enabled Online Submission facility for you to submit your claims. The document in .pdf format can be submitted on the email id based on the Location mentioned in the table. Select the email id’s nearest to your location (for eg. Policy Holder from Pune can send on email id mapped to Location Pune).


Important Points on Submitting Claim Documents How to create PDF files

**Maximum file size to be uploaded 15Mb and file format .pdf

Branch E-mail Address Name of Responsible Person
Vadodara scan.vadodara@healthindiatpa.com Irfan Vora
Surat scan.surat@healthindiatpa.com Minesh Mistry
Mumbai Onlinecorporate.mumbai@healthindiatpa.com ( For Corporate Policy)
Mumbai Onlineretail.mumbai@healthindiatpa.com ( For Retail Policy)
Delhi scan.delhi@healthindiatpa.com Ninja Jain
Cochin hicorporatescoc@healthindiatpa.com ; shikander@healthindiatpa.com Sikander
Solapur tpasolapur@healthindiatpa.com Prasad Tekale
Satara tpasatara@healthindiatpa.com Dr Supriya Palekar
Aurangabad tpaaurangabad@healthindiatpa.com Manoj Salve
Jalgaon tpajalgaon@healthindiatpa.com Ajay Tayade
Nagpur tpanagpur@healthindiatpa.com Sandip Nimje
Kolhapur drswaroop.v@healthindiatpa.com Dr Swaroop Vaze
Nashik tpanashik@healthindiatpa.com Rajesh
Raipur tparaipur@healthindiatpa.com Dinesh Kumar
Chennai scan.chennai@healthindiatpa.com Karthik
Lucknow Sudipta@healthindiatpa.com Sudipta
SKDRP scan.skdrp@healthindiatpa.com Pramod Kaushik
Bangalore scan.bangalore@healthindiatpa.com Pramod G. and Praveen H.
Hyderabad scan.hyderabad@healthindiatpa.com M. Vijay Kumar
Jaipur onlinescan.jaipur@healthindiatpa.com Ravi Bhardwarj
Ahmedabad scan.ahmedabad@healthindiatpa.com Dishang / Dr. Mukti
Pune onlinescan.pune@healthindiatpa.com Sagar Suryavanshi
Madurai badri@healthindiatpa.com Badri Narayanan
Coimbatore badri@healthindiatpa.com Badri Narayanan

Submitting Claim Documents

• Select Email Id mapped to HealthIndia location / nearest HealthIndia location from the Information sheet.
• Kindly mention the following information in the subject line

Claim Type Subject Line Format Example
For New / Fresh claim submission Online Submission | <mention your Tpa Member Id> | <Date of Admission> | FRESH Online Submission | 123456EM | 07/04/2020 | FRESH
For Deficient / Query document claim submission Online Submission | <mention your Tpa Member Id> | <Date of Admission> | DEFICIENT Online Submission | 123456EM | 07/04/2020 | DEFICIENT

• Please scan your documents in below sequence:
Claim Form | Discharge Summary | Final Bill | Investigation Reports | Doctor Consultation Papers | Sticker/Invoice- For Implant | Others



How to create .pdf file

• If you have accessibility to scanner, scan your document as single pdf file (for document clarity scan the document at 200 dpi)
• Scanning can be done using your mobile phone. Download Cam Scanner from play store or apple store on your mobile. For merging / creating multiple page single pdf file, you need to use the feature collage which can be brought at a small price for a period of 7 day trial.
• Cam Scanner -

  1. 1. Set the Docs scan feature
  2. 2. Focus on the document, click and Save
  3. 3. Select Continue and complete
  4. 4. Select collage and click on the scan pages to create a single pdf document

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